Question 1

How does Deal Defender work?

Accepted Answer

Upload your car deal paperwork or paste the dealer's URL. Our AI analyzes the deal in 30 seconds, flags junk fees, calculates your real savings, and generates a counter-offer you can send directly to the dealer.

Question 2

How much does Deal Defender cost?

Accepted Answer

Deal Defender is completely free to use. You only pay 5% of the savings we actually verify — if we don't save you money, you pay nothing.

Question 3

What are junk fees on a car deal?

Accepted Answer

Junk fees are unnecessary charges dealers add to inflate the price of a car deal. Common examples include documentation fees over $150, dealer prep fees, market adjustment fees, nitrogen tire inflation, paint protection, and VIN etching. Deal Defender automatically flags all of these.

Question 4

Should I trade in my car or sell it privately?

Accepted Answer

It depends on your state's sales tax rate and your car's condition. Trading in saves you sales tax on your next purchase, while selling privately often nets more cash. Use our free Trade-In vs. Private Sale tool to see which option puts more money in your pocket.

Question 5

Can Deal Defender help me get a better car deal?

Accepted Answer

Yes. Deal Defender generates a personalized counter-offer letter you can send directly to the dealer, backed by real market data. Our users save an average of $3,200 per deal.

Question 6

Is my data safe with Deal Defender?

Accepted Answer

Your data is never sold to dealers or third parties. Documents are automatically deleted after 90 days. You can export or delete all your data at any time from your account settings.

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